COVID-19 Survey

What is the COVID-19 Survey?

We asked study members to complete a series of short questionnaires about their experiences during the coronavirus outbreak. The first survey took place in May 2020, the second in October 2020, and the third in February 2021.

The surveys provided study members with an important opportunity to contribute to our national understanding of how the coronavirus has affected the economy, society, and health. To find out more, please visit our COVID-19 Survey page.


What should I do if I am worried about coronavirus and its impact?

We hope that you and your loved ones are keeping well and healthy during the coronavirus outbreak.

Please follow the latest government advice:

If you think you may have symptoms of coronavirus, please follow the advice and guidance from the NHS: (England, Wales and Northern Ireland) or (Scotland). You can also call NHS by phoning 111 or phone your GP.

Many people are experiencing difficulties or need some extra support due to the wider impact of the outbreak and restrictions imposed by the government, for example on finances, health and housing. Some of the organisations able to provide support and free confidential advice are listed below.

Citizens Advice – general issues including benefits, housing, debt and consumer issues.

Family Lives – advice, information and support on a range of family issues including parenting, school and relationships. Call 0808 800 2222 or email

Drinkline is the national alcohol helpline. Call 0300 123 1110 (weekdays 9am to 8pm, weekends 11am to 4pm).

Talk to FRANK – advice on drugs and alcohol. You can text them on 82111, phone FRANK for free on 0300 123 6600 or get advice via webchat.

Samaritans – if you have concerns, worries or are struggling to cope phone 116 123 at any time or email

Refuge – national domestic abuse helpline. Call 0808 2000 247 at any time.


What happens to the information I give?

The information you give us will be held securely and treated in strict confidence in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. Any information that may identify you, such as your name, your contact details and any other details that may identify you, will be kept separate from your answers to the questionnaire. We hold any information which could identify you securely and never make this available to researchers.

The answers you give in the questionnaire will be made available securely to researchers, along with other information held by the study about you, to look at the impact of coronavirus on people’s lives.

The surveys have asked you to express in your own words how the Coronavirus outbreak has affected you. Responses to this question will also be made available to researchers and may also be used in communications about the survey and about research using the survey data. As with all the information you share with us, responses to this question will be de-identified before anyone can use them. You may be able to recognise your own response, but other people will not be able to identify you through your response.

See the Privacy and data protection FAQs for more details about how we use your personal information.


How do you keep my information safe?

All information collected by and added to Next Steps is treated with the strictest confidence in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

See the Privacy and data protection FAQs for more details about how we keep your data secure.