We need to keep in touch with as many of you as possible to make sure Next Steps continues to represent the diversity of your generation. So, if we find out that you’ve moved, we will try to find out your new address.
We first try to contact you through the direct links you have given us, such as phone numbers, email addresses and your postal address. If you have given us details of your social media profiles, we may also try to contact you by sending you private messages via social media.
If that doesn’t work, then we will try to contact any family members or friends whose details you have given us. If we still haven’t found you, we will check the electoral register and the telephone book, both of which are public records and available electronically. We may also try to find you using internet searches, by looking on social media sites and by using information held by government department and agencies.
All of this tracing is usually done before the survey starts so that we can provide interviewers with your current email address, telephone number or home address. However, if we have not been able to locate you, or if the interviewer finds out you have moved, then they will also try to find out where you’ve moved to. As well as trying to make contact by phone and in person, the interviewer may also call at your old address to speak to the new residents and call on neighbours. When we are looking for you, we won’t reveal to other people, apart from your family and friends, that you are part of Next Steps.