How do I complete the questions online?

You need to visit (or click on the link in your email) and enter your unique ID (a 6 letter code from your letter or email) and your date of birth.

You can complete the questions using a PC, laptop, tablet or smartphone. You can decide which one you would prefer to use.

We recommend you complete them all in one go. It should take around 5-10 minutes to finish. However, if that’s not possible, you can leave it and come back, using the same login details.

As always, answering these questions is voluntary and you can skip over any questions that you cannot or would prefer not to answer.

Once you’ve come to the end of the questions, you can review your answers before submitting them. You won’t be able to change your answers once you’ve submitted them.